Doing Business the Right Way
At Crane, the concept of corporate citizenship—where companies take responsibility not only for profits but also for the impact of their activities on the many different stakeholders with which it interacts—is the foundation on which our company was built. Every leadership conference, every investor presentation and each new employee orientation session begins with a discussion of the ethics on which our Company was founded, including honesty and fairness in dealings with customers, employees and even competitors.
On July 4, 1855, Crane’s founder R.T. Crane, who was in his early 20s at the time, wrote the resolution that has been the foundation of the company’s culture for more than 150 years: “I am resolved to conduct my business in the strictest honesty and fairness; to avoid all deception and trickery; to deal fairly with both customers and competitors; to be liberal and just toward employees and to put my whole mind upon the business.”
This resolution is just as relevant today as it was when it was written, and generations of Crane’s managers have faithfully followed its teachings.
I am resolved to conduct my business in the strictest honesty and fairness; to avoid all deception and trickery; to deal fairly with both customers and competitors; to be liberal and just toward employees; and to put my whole mind upon the business.– Richard Teller Crane, Founder of Crane Co. July 4, 1855
Disciplined Cadence and Performance Based Culture
With strict adherence to the Crane Business System (CBS), Crane is a very process focused organization. CBS has been, and will continue to be, a critical driver of our consistent execution and long-term success, driving a performance based culture with a strong focus on accountability. We expect our teams to be fully transparent about their biggest pain points at all times. We tackle these issues as a team, ensuring that our associates always have the resources necessary to be successful. We continuously question our assumptions, listen carefully and respectfully to our coworkers’ ideas, and are always prepared to be challenged.
In addition to a world class set of processes and our disciplined cadence, at its core, Crane has always been an engineering led company. As our organization continues to mature, we are continuing to refine our approach to innovation and new product development. In this spirit, we recently introduced a new call to action for our associates: Think Big, Be Bold, Act Fast. CBS will always be a core component of who we are and how we operate, but we are encouraging our employees to take more calculated risks, think creatively, and quickly deliver new and innovative engineering-based solutions for our customers.