Our
goal is to be our customers' first choice, and to be faster, better
and easier to do business with. We do this by understanding our
customers' requirements and seeking to eliminate our customers'
"pain points".
We are streamlining the front end of the business with transactional Kaizen events and frictionless eBusiness. We add value to customer relationships through customer-focused process improvement, and joining in our customers' process improvement initiatives.
We are creating a culture of excellence embraced by every employee at every level by training and equipping them with the tools and knowledge they need for continuous improvement. We value fact-based decision-making, transparent communication, and performance based on trust and respect.
Our Strategic Procurement Professionals have a broad view of the role of procurement in the supply chain. Many of our businesses present a scorecard to suppliers, measuring their quality, on-time delivery, and other metrics. Increased supplier communication improves "flow" through the value chain.
We are transforming our suppliers into our partners and leveraging their capabilities. By sharing information like forecasts and production schedules, we gain mutual efficiencies.
We
use a variety of material replenishment systems, such as Vendor
Managed Inventory, Kanban and consignment, as well as long-term
agreements, to realize efficiencies and reduce cost.
We
apply proven methodologies including Value Stream Mapping, 5S, Six
Sigma, and Lean production to eliminate waste, reduce variation
and create "flow". We measure our progress by improvements in Inventory
Turns and Operating Profit Margin, as well as the Customer Metrics.
We
strive to deliver the right product, at the right time, at the right
price, with perfect quality, every time. We use On-Time Delivery,
Lead Time and Quality metrics to measure our performance.
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